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Hello, How Can We Help You Today?

At Meraas, we are committed to providing exceptional customer service and support. Whether you have questions about our projects, need assistance with your property, or want to learn more about our company, our dedicated team is here to help. Reach out to us through the contact details provided below, and we will ensure your inquiries are addressed promptly and efficiently.

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FAQs

Find the Answers to Your Queries

    Yes, the laws in Dubai permit residents and international investors to purchase property in Dubai's freehold market.

    Yes, any person of any nationality, whether they are a resident of Dubai or based abroad, can purchase property in Dubai's freehold market. You are not required to hold any type of residency or similar permit in order to purchase property.

    Upgrading to a larger unit in an off-plan project may be possible, depending on availability and management approval. You will be required to visit the sales boutique to check the available units. Upgrading may involve additional costs and adjustments to your original payment plan. Discuss all details with the sales agent before proceeding.

    Rentals in Freehold projects is not managed by Meraas as they are sold to investors. You may contact external real estate brokers for more details.

    Registration of property is applied with DLD through the developer. Documents required are listed below:
    - Passport Copy of the Owner & Co Owner's (If Application)
    - EID for UAE Residents
    - Visa for UAE Residents
    - ID Proof from the country of residence (International Customers).

    It is a document that is issued by Dubai Land Department for off-plan units once the developer applies and registers the unit under owners name in DLD.

    Mortgages may affect the Title Deed. If you have one, the bank might hold the original until your loan is paid off. You'd likely receive a copy instead.

    Yes, any Major Modifications would require an NOC from the developer. Modification NOCs can be requested once all handover formalities are completed.

    We have transitioned to a more convenient way to submit a property modification request by submitting your requests through the RealConnect -https://realconnect.ae/

    As per requirement from Dubai Land Department, an NOC from the Developer is required to resell the property. For enquires on how to obtain an NOC for Resale, please reach out to our team on customersupport@meraas.ae

    Yes. It will be considered as a resale in case the title Deed is not issued. If Title Deed is issued it will be treated as a Gift Transfer.
    You can request for assistance by sending us an email or contacting us

    For enquires & assistance on Broker/Agent registration please reach out to our Agent Relations team on agents@dhre.ae

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    Our Offices

    Contact Our Teams

      Head Office

      Visit Us

      Meraas & Nakheel Head Office, Building 5
      King Salman Bin Abdul Aziz Al Saud Street, Al Sufouh 2 - Dubai, UAE

      Timings

      Monday - Thursday
      8:00 AM to 5:00 PM

      Friday:
      8:00 AM to 12:30 PM and 2:30 PM to 5:00 PM

      Call Us

      UAE Contact Number:
      800 MERAAS (800-637227)

      International Contact Number:
      +971 4 871 3735

      City Walk Sales Boutique

      Visit Us

      City Walk Phase 2 Building 09 - Dubai, United Arab Emirates

      Timings

      Monday - Sunday:
      9:00 AM to 7:00 PM


      Friday:
      9:00 AM to 12:30 PM and 2:30 PM to 7:00 PM

      Call Us

      UAE Contact Number:
      800 MERAAS (800-637227)

      International Contact Number:
      +971 4 871 3735

      Palm Jumeirah Sales Centre

      Visit us

      King Salman Bin Abdul Aziz Al Saud Street
      Al Sufouh 2- Dubai, UAE

      Timings

      Monday - Sunday:
      9:00 AM to 7:00 PM

      Friday:
      9:00 AM to 12:30 PM and 2:30 PM to 7:00 PM

      Call Us

      UAE Contact Number:
      800 MERAAS (800-637227)

      International Contact Number:
      +971 4 871 3735

      Customer Care

      Visit Us

      Meraas & Nakheel Head Office, Building 4
      King Salman Bin Abdul Aziz Al Saud Street, Al Sufouh 2- Dubai, United Arab Emirates

      Timings

      Monday - Thursday
      8:00 AM to 7:00 PM

      Friday:
      8:00 AM to 12:30 PM and 2:30 PM to 7:00 PM

      Saturday: 10:00 AM to 5:00 PM

      Call Us

      UAE Contact Number:
      800 MERAAS (800-637227)

      International Contact Number:
      +971 4 871 3735

      Community Management

      Visit Us

      DCM Head Office, Al Satwa 35 32C St - Dubai

      Timings

      Monday - Thursday
      8:00 AM to 5:00 PM

      Friday:
      8:00 AM to 12:30 PM and 2:30 PM to 5:00 PM

      Call Us

      UAE Contact Number:
      800 DubaiCM (382 2426)
      Communities:
      community@dubaicm.ae
      Districts:
      district@dubaicm.ae

      FOR RESIDENTS & HOMEOWNERS

      Dubai Community Management

      Dubai Community Management (DCM) is the community management services provider under the umbrella of Dubai Holding. As a leader in the industry, DCM offers exceptional services to maintain and enhance residential communities and districts across Dubai, including our Meraas residences.

      Learn More

      For Agents

      Broker Portal

      In order to enhance our business efficiency, we have a comprehensive platform designed exclusively for brokers and agents. Essential digital tools allow for streamlining sales transactions and creating a supportive and responsive relationship between the developer and broker agencies worldwide.

      Visit Broker Portal

      FOR HOMEOWNERS

      Real Connect

      Your one-stop portal to manage all your properties at your fingertips. With our convenient portal, it’s easy to access all kinds of property management needs in one place. Log in or sign up to effortlessly book home services, reserve community amenities, manage payments and invoices, and apply for NOCs. Simplify your property management tasks with just a few clicks.

      Visit Real Connect Portal